women in flooded area with child

Our world is changing. Across the planet, vulnerable communities are feeling the harsh impacts of climate change. Extreme weather and unreliable seasons are the new norm, and it’s the world’s poorest people — those who have contributed the least to climate change — who will feel the impact the most.

We’ve seen firsthand how the impacts of climate change can keep people in poverty — like the massive destruction caused by Cyclone Pam in Vanuatu earlier this year. But we also know there are steps we can take in the right direction.

By changing your electricity provider to Powershop, you’ll contribute to Oxfam’s life-saving work and help vulnerable communities fight climate change.

You’ll literally have the power to change people’s lives.

Change Power

Available in VIC and NSW


You can save money

Powershop has no contracts, no exit fees and is consistently rated as one of Australia’s cheapest electricity providers.


Known as “Australia’s greenest power company” (as ranked by Greenpeace), Powershop is 100% carbon neutral and invests only in renewable energies.

You’ll help CHANGE lives

When you make the change, you’ll be supporting Oxfam’s life-changing work, and helping vulnerable communities adapt to climate change and prepare for disasters like Cyclone Pam.

And you can do all this in just 3 minutes.

Change Power

Available in VIC and NSW

Frequently Asked Questions

Powershop and Oxfam

As a leading international agency working around the world, Oxfam is seeing the world’s poorest made even more vulnerable through the increasing risk hunger of droughts, floods, loss of agricultural land and disease due to climate change. Oxfam has been working for nearly a decade for stronger national and international responses to climate change and is currently working with communities across Asia and the Pacific to help them adapt to climate change. From helping people in Timor Leste to diversify their crops in order to cope with a changing climate, to supporting communities in Bangladesh to better prepare for disasters like cyclones, floods and droughts.

We’ve chosen a relationship with Powershop because, like us, Powershop is focused on becoming part of the solution to the problem of climate change.

Powershop provides people with the opportunity to directly support renewable energy through how they purchase their electricity. This helps reduce emissions and accelerate Australia’s transition away from fossil fuels and towards renewable energy.

Funds raised through this relationship will go towards Oxfam’s life-saving work around the world, helping vulnerable communities adapt to the impact of climate change and prepare for disasters.

  • Powershop is 100% Carbon Neutral at no additional cost to its customers. This means that all its emissions and yours are offset. Here is a short video that explains how offsets work:http://bit.ly/1HHFmwU
  • Powershop’s parent company, Meridian Energy, only generates from renewable sources and does not have investments in any fossil fuel powered projects
  • Powershop was named Australia’s greenest power company by Greenpeace in 2014
  • Powershop commonly has the lowest prices – The Essential Services commission in Victoria stated in a recent report “taking into account all available discounts, the lowest overall prices were most commonly available from Powershop”

(page 20, released October 2014)

Oxfam will receive a financial benefit from Powershop for every person who switches during the campaign.

The money raised from this relationship will go towards Oxfam’s life changing work, including helping vulnerable communities adapt to the affects of climate change, from improving access to food, to helping communities prepare for disasters in countries like India and Bangladesh.

For example, in Bangladesh, Oxfam is supporting communities to prepare for disasters like flooding by strengthening early warning systems. We are helping helping people diversify their crops to improve food production in the face of a changing climate, as well as supporting women to engage in decision-making on climate change adaptation projects and, disaster preparedness.

  • 1 switch can train school children in India on what to do during a flood.
  • 2 switches can buy home gardening toolkits that will help 4 families in Sri Lanka produce more food to eat and sell at market
  • 4 switches can go towards hiring a local builder and buying the materials to build a well for 3 villages in Sri Lanka
  • 5 switches can pay for a boat that a community in India can use to get to safety during a flood
  • 8 switches can buy enough seeds to help 80 families in Sri Lanka grow produce that is more resilient to changing weather
  • 19 switches can build a pen for goats and cows that will save them when a disaster strikes in Sri Lanka


Powershop is different from other retailers because it is the first all online energy retailer that aims to empower customers by making sure they know how much electricity they are using, and what it costs, as they use it.

Powershop goes above and beyond to support renewable energy and is backed by Meridian Energy, a 100% renewable energy producer with no investments in fossil fuel resources.

Powershop is also Australia’s first and only 100% carbon neutral electricity retailer. This means that all of their emissions are offset with the purchase of United Nations Certified Emission Reductions which help countries develop whilst minimising associated emissions. To find out more about what this means here is a short video: http://bit.ly/1HHFmwU

Powershop launched in Victoria in late 2013 and NSW in March 2015 and has gained over 50,000 customers. It began in New Zealand five years ago so is already well established. Powershop plans to expand to other Australian states 2016.

Powershop does not issue any paper bills. You can monitor your electricity usage and pay your bills online or on your mobile with an easy to use app. You can even pre-purchase power and lock in bigger discounts by buying in advance.

You can also choose to support other renewable energy projects through the online shop with GreenPower packs for specific renewable energy projects available for purchase. For example you can purchase energy from Powershop’s own wind farms, sugarcane projects or community owned renewable energy projects, simply by choosing your prefered project.

Currently Powershop Australia is only available to people living in Victoria, New South Wales and some areas of Queensland.

The following postcodes are eligible to get started with Powershop in Queensland:  4000, 4005, 4006, 4007, 4008, 4009, 4010, 4011, 4012, 4013, 4014, 4017, 4018, 4019, 4020, 4021, 4022, 4030, 4031, 4032, 4034, 4035, 4036, 4037, 4051, 4053, 4054, 4055, 4059, 4060, 4061, 4064, 4065, 4066, 4067, 4068, 4069, 4070, 4073, 4074, 4075, 4076, 4077, 4078, 4101, 4102, 4103, 4104, 4105, 4106, 4107, 4108, 4109, 4110, 4111, 4112, 4113, 4114, 4115, 4116, 4117, 4118, 4119, 4120, 4121, 4122, 4123, 4124, 4125, 4127, 4128, 4129, 4130, 4131, 4132, 4133, 4151, 4152, 4153, 4154, 4155, 4156, 4157, 4158, 4159, 4160, 4161, 4163, 4164, 4165, 4169, 4170, 4171, 4172, 4173, 4174, 4178, 4179, 4183, 4184, 4205, 4207, 4208, 4209, 4210, 4211, 4212, 4213, 4214, 4215, 4216, 4217, 4218, 4220, 4221, 4223, 4224, 4225, 4226, 4227, 4228, 4270, 4272, 4275, 4280, 4285, 4287, 4300, 4301, 4303, 4304, 4305, 4306, 4307, 4309, 4310, 4311, 4312, 4313, 4340, 4341, 4342, 4343, 4344, 4346, 4347, 4352, 4500, 4501, 4502, 4503, 4504, 4505, 4506, 4507, 4508, 4509, 4510, 4511, 4512, 4514, 4515, 4516, 4517, 4518, 4519, 4520, 4521, 4550, 4551, 4552, 4553, 4554, 4555, 4556, 4557, 4558, 4559, 4560, 4561, 4562, 4563, 4564, 4565, 4566, 4567, 4568, 4569, 4570, 4571, 4572, 4573, 4574, 4575, 4580 and 4581.

Renewable energy is actually pushing the price of electricity down. This is because once a renewable energy plant is built, it is very low-cost to run. When the wind is blowing, other power generators will switch off because their energy is too expensive for the market. This pushes down the wholesale cost of electricity for everyone. So, by supporting renewables, you’re helping bring energy prices down.

If you want to know more, here is a video that explains the impact of the renewable energy on wholesale electricity prices: https://www.youtube.com/user/PowershopAustralia

A review of Victorian residential electricity prices by the Essential Services Commission stated that “taking into account all available discounts, the lowest overall prices were most commonly available from Powershop”.

http://www.esc.vic.gov.au/getattachment/e57104e1-3036-401a-b618-58c9336b7ff4/Energy-retailers-comparative-performance-report-Pr.pdf (page 20, released October 2014)

Powershop – Solar

Powershop supports residential solar. Customers entitled to the Premium Feed-in Tariff, Transitional Feed-in Tariff or the current Feed-in Tariff, will not lose access to their entitlements. If you are entitled to the old “one for one” Standard Feed-in Tariff that was available to households installing solar generation before 31 December 2012, you will lose access to it by switching retailers, and will revert to the current Feed-in Tariff.

For more information about solar:

If you are unsure what your feed-in tariff is and would like further information, please contact Powershop on 1800 462 668 or email info@powershop.com.au Don’t forget to mention Oxfam when contacting Powershop!

Minimum or benchmark feed-in Tariffs are set by the government. Powershop does offer slightly higher Feed-In Tariffs than what is set in these government reviews.


Feed-In Scheme Benchmark (c/kWh) Powershop (c/kWh)
Solar Bonus 60c Scheme 60 62
Solar Bonus 20c Scheme 20 22
All other customers 5.1 7.2


Feed-In Scheme Minimum (c/kWh) Powershop (c/kWh)
PFiT (Premium) 60 67.2
TFiT (Transitional) 25 32.2
All other 6.2 7.2

Powershop pricing?

Powerpacks are the way Powershop package and offer electricity for sale. Powerpacks come in a variety of sizes and prices so you can purchase as little or as much power as you want at anytime. Monitor your consumption of Powerpacks with the Power Organiser online, it shows you how long you can expect your Powerpack purchases to last, based on your recent usage.

Powerpacks enable you to buy power incrementally so you won’t have to open those scary electricity bills ever again. Buy Powerpacks weekly or fortnightly if that suits the way you budget, and if you haven’t needed us to buy power on your behalf then we’ll be emailing you only receipts.

Here is an example of how powerpacks are calculated:

With Powershop there are a number of ways you can get additional savings from their already low rates. All Powerpacks are also 100% carbon neutral, offset with United Nations Certified Emission Reduction certificates from global projects.

Online Saver – this is your pay on time discount. Log into your account at least once a month and pay for outstanding power before your account review is generated and you can save an additional 12% from their already low prices. You don’t have to worry about missing out they even send you a reminder to top up your account.

Specials – These will pop up from time to time in your account and give you extra discounts for 1-3 days of usage. Be quick as these will only be there for a limited time.

Future Packs – These packs are for use in upcoming months. For example in winter you can purchase spring and summer packs that can then be used in those months. Purchasing in advance gets you a higher discount than the online saver.

Green packs: Each unit here here is also 100% GreenPower accredited. That means that Powershop will surrender an equivalent number of certified Renewable Energy Certificates on your behalf when you purchase these packs. These packs help support investment in renewable energy in Australia.

You don’t need to worry if you can’t access the Internet to log in to pay for your power. Powershop is not a prepay service so your power will not run out or be cut off if you think you might run out of pre-purchased power.

Just carry on as normal and either wait until you can access the internet so you can buy a Powerpack or wait until we email you a bill, twelve days after which we will automatically debit your bank account or credit card to cover any shortfall. If you are going on holiday you may prefer to buy your Powerpacks before you go or make sure there are enough funds in your bank account to cover your bill.

Know your electricity in Australia – GreenPower, the RET, and being carbon neutral

No matter which energy retailer you buy your electricity from, it all comes from the same central pool of electricity, as energy retailers in Australia all buy their electricity from the National Energy Market (NEM).

Electricity is produced by power plants which are connected directly to the NEM. Energy from renewable sources and from fossil fuels are both fed into the NEM. The government mandates that a certain percentage of the electricity in the NEM comes from renewable sources through the Renewable Energy Target (RET).

Powershop buys its electricity, like all retailers, from the NEM. However, Powershop is backed by Meridian Energy which own and run the Mt Miller and Mount Mercer wind farms.

Mt Millar is situated on the Eyre Peninsular in South Australia and produces around 180 GWh of renewable energy per year. Mt Mercer is near Ballarat and has just begun generating enough electricity to supply over 100,000 households. These wind farms produce more renewable power than Powershop’s customers consume.

Every dollar spent with Powershop Australia helps support the renewable energy generation activities in Australia.

There are three key reasons why Powershop is greener than other retailers:

  1. It is owned by a 100% renewable energy company, meaning it invest the money that it makes in renewable energy development, not fossil fuels
  2. It is 100% carbon neutral, so for all of the electricity that it purchases on the National Electricity Market, some of which is from non-renewable sources, it buys an equivalent amount of UN-recognised carbon certificates to offset those emissions.
  3. Finally, it actively supports the Australian Renewable Energy Target (RET), This is all in addition to offering 100% GreenPower options to customers.

When you purchase 100% GreenPower from Powershop you are increasing the demand for renewable energy in Australia.

Every retailer in Australia is required to purchase a number of Renewable Energy Certificates to comply with Australian legislation. These certificates are what help drive renewable energy development in Australia. See ‘What is the Renewable Energy Target’ for more information.

When you buy GreenPower, you force your retailer to buy more Renewable Energy Certificates than mandated, essentially increasing the demand for renewable energy, thereby driving further investment in renewables in Australia.

The Renewable Energy Target is a policy that encourages the development of renewable energy in Australia. It does this by requiring certain businesses, mainly electricity retailers, to purchase a certain number of Renewable Energy Certificates (RECs). REC’s are created by renewable energy power stations, such as wind farms, that are accredited by the Clean Energy Regulator.

When you switch through Oxfam you are automatically put on to the standard offer which is 100% carbon offset. Should you want to support renewable energy projects in Australia you can choose to purchase GreenPower.

Powershop is the only Australian retailer that lets you purchase as much or as little GreenPower as suits your budget on a monthly basis. In the Powershop shop you can also choose which renewable energy project you wish to support.

If you only want to buy GreenPower, you should set this as your default product. GreenPower is an additional 6 c/kWh (inc GST). Even with the standard carbon neutral offer Powershop’s Meridian Energy, Powershop’s parent company only invests in renewable energy projects. So you can rest assured that you are supporting renewables either way!


Firstly, to ensure that Oxfam receives a contribution from your switch you need to sign up online via www.powershop.com.au/oxfam

If you just sign up directly with Powershop, there will be no way for them to know that it was through Oxfam so if you ring them, don’t forget to mention Oxfam!

Switching is easy, all you need is your email address, the address that you want to switch and backup payment details, and Powershop will do the rest.

Powershop does not lock their customers into contracts or charge exit fees. If your current retailer charges exit fees, Powershop will even cover you if you are charged for switching (up to $75 per meter). Switching online takes under 5 minutes and you will not have to have that awkward conversation with the energy retailer you are dumping!

No, Powershop takes care of the entire switching process for you. You may receive a phone call or letter from your existing power company asking for you back, but remember, you’ve made the right choice. When your previous retailer asks you why you switched, you can say it was to support renewable energy in Australia. They may try to offer you further discounts, which you can take up, but if you do your contribution to Oxfam will be revoked.

It’s your job to get your buddies on board! You will all need to use the same provider, but we’re pretty confident that once you tell them all the good bits, they’ll be happy to switch.

Powershop supports residential solar. Customers entitled to the Premium Feed-in Tariff, Transitional Feed-in Tariff, or the current Feed-in Tariff will not lose access to their entitlements. If you are entitled to the old “one for one” Standard Feed-in Tariff that was available to households installing solar generation before 31 December 2012, you will lose access to it by switching retailers, and will revert to the current Feed-in Tariff. Please visi the Victorian Government’s Energy andResources site for more information about standard feed-in tariffs.

Powershop currently only provide electricity, not gas. You can check the Victorian Government’s website at http://www.yourchoice.vic.gov.au/ for an unbiased comparison of gas providers in Victoria and https://www.energymadeeasy.gov.au/
in NSW. If you have both your accounts with one retailer now, switching your electricity will only switch your electricity account. If you want to know how this affects your contract, get in touch with Powershop today.

Not at all! Powershop and Oxfam would be happy to have you on board. Feel free to share the link with family. friends and neighbours. You can save on your power bill whilst helping Oxfam generate meaningful action on climate change. What’s not to love?