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Contact Supporter Services for enquiries, feedback, or complaints, and avoid sharing credit card details through this form. Instead, call us at 1800 088 110 for secure payment assistance.

By filling this form, you agree that Oxfam Australia may contact you about your request. You consent to Oxfam Australia collecting and handling your personal information in accordance with its privacy policy. If you have any questions, please email us at or call 1800 088 110

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Oxfam Australia
Locked Bag 20004
Melbourne, Victoria 3001

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Frequently Asked Questions

  • Who is Oxfam?

    Oxfam Australia is a member of Oxfam International, an international confederation of 21 organisations (and two observer members) working together towards a just world without poverty, with partners and local communities in 85 countries. We are a Public Benevolent Institution (ABN 18 055 208 636).

  • Where does my money go?

    We spend at least 90% of funds raised from emergency appeals on our emergency response programs. The remaining 10% covers costs associated with advertising and promoting our appeals, operating our toll-free phone room, processing and receipting donations and audit and financial accountability. For all other combined income, over the past three years, an average of about 68 cents in every dollar has helped to fund our development programs around the world. The remainder is spent on administration and fundraising costs, or reserved for future program work. Read more about where the money goes.

  • Which countries does Oxfam work in?

    Oxfam Australia works in a number of countries around the world. More detail on our work in particular countries can be found in the countries where we work section of the site.

  • What is Oxfam trying to achieve?

    We are working to create a world that is free of poverty and the inequality that causes poverty. We support people’s right to live in a just world where they can exercise their basic rights:

    – the right to live and security
    – the right to a sustainable livelihood
    – the right to be heard
    – the right to have an identity
    – the right to have access to essential services.

    We work to achieve these rights for everyone. Specifically, we strive to:

    – save lives before, during, and after humanitarian crises
    – work locally with people and communities to support their development and influence policies and practices that will reduce poverty
    – influence governments, institutions and businesses to develop and implement laws, policies and practices that help people rise out of poverty.