Assessing our performance
Our six goals to change the world, as set out in our 2014 — 2019 Strategic Plan, tackle complex issues at community, national and international levels: they are ambitious and long-term. The monitoring and reporting on our progress towards achieving these goals, involves:
- establishing specific measures and indicators of progress for outputs and results
- collecting relevant quantitative and qualitative data
- using the data to assess our progress
- using the findings of those assessments to make appropriate changes to our work, in order to continue to work towards achieving our goals.
At an operational level, our plans will specify outputs and key performance indicators that directly align to the activities and results in the Strategic Plan.
Monitoring and reporting at both the strategic and operational levels will enable the Oxfam Australia Board, our management and our staff to remain focused on achieving our goals, and ensure the effectiveness of our work.
In addition, this approach to assessing our performance means that we will be accountable to our key stakeholders: the people and communities living in poverty that we work with; our donors and supporters; our partners and allies; our staff, volunteers and the wider public. And we take this commitment very seriously.
For us, success is achieving positive long-term change in the lives of people living in poverty. This means increasing the number of people who are empowered to control their lives and achieve their human rights.
To achieve this, we constantly evaluate the impact of our work, so that we learn from what we do, do it better, and reach more people in need. Our Development Effectiveness team is dedicated to this task, gathering and assessing evidence and learning to ensure that in all areas of our work we are doing the best we can.
By monitoring and evaluating our development programs, advocacy initiatives and campaigns, we are also able to verify that we are observing the codes of conduct and standards that guide our work.
As an organisation, we are committed to transparency and honesty about our performance. In addition to publicising our plans and evaluations, we invite feedback and complaints about our performance from all stakeholders. Please feel free to contact us.
An important aspect of this is empowering our local partner organisations and the poor communities with which we work to hold us to account for our performance and the commitments we make to them.
Through these processes we are also held accountable for the money entrusted to us by our donors.